IDX is a policy, not a format. RETS is a data exchange protocol.
CRIS Administrative Services currently provides IDX access to MLS data via Smart Framing and RETS at no extra charge, however reserves the right to begin charging for IDX services at any time.
To obtain an IDX RETS Access account, contact CRIS Membership & IDX Administrator Heather Shupe at
330.376.0015 ext 1 heather.shupe@crismls.com
Forward all IDX contracts to Heather at heather.shupe@crismls.com or fax to (330) 232-8502 for processing."
Any broker may become an Internet Data Exchange database participant as
long as he/she has an active real estate brokerage license and is
actively engaged in providing services to buyers or sellers in
residential real estate; and is a participant of CRIS.
Participants may
also hire services of a third party vendor (.Vendor.) to provide IDX
Database for use by Participant on Participant's web site (.Service.).
The rights granted under the CRIS IDX Rules and Regulations to Vendor
will only commence upon receipt of a written request from Participant
identifying the Vendor and upon execution of the Internet Data Exchange
Agreement (.IDX Agreement.) by Vendor and acceptance of the IDX
Agreement by an authorized representative of CRIS. In the event of any
difference or ambiguity, the terms of the CRIS IDX Rules and Regulations
shall take precedence and control over the IDX Agreement.
CRIS Rules and Regulations - Section 18.3 Internet Data Exchange Database Participants
Participation in IDX is available to all MLS participants engaged in real estate brokerage who
consent to display of their listings by other participants. This requirement can be met by maintaining
an office or Internet presence from which participants are available to represent real estate sellers or
buyers (or both). Participant’s may also hire services of a third party vendor (“Vendor”) to provide
IDX Database for use by Participant on Participant’s web site (“Service”). The rights granted under
the CRIS IDX Rules and Regulations to Vendor will only commence upon receipt of a written
request from Participant identifying the Vendor and upon execution of the Internet Data Exchange
Agreement (“IDX Agreement”) by Vendor and acceptance of the IDX Agreement by an authorized
representative of CRIS. In the event of any difference or ambiguity, the terms of the CRIS IDX
Rules and Regulations shall take precedence and control over the IDX Agreement.
Agents will not have the ability to have the IDX database displayed on their own personal website(s).
However, those Agents working with a participant of IDX may have access to the IDX database only
through the permission of his or her Broker. Upon approval of the Broker, Agents may have access
to the IDX database by adding a hyperlink button to his or her own personal website page which will
direct the viewer back to their Broker’s website which contains the IDX database information. No
IDX data will be fed directly to an Agent’s website by the MLS.
RETS (Real Estate Transaction Standard) is a set of conventions (or common language) that allows computers to exchange information about real estate transactions.
Support for the IDX services Smart Framing is provided by the
Rapattoni Help Desk via phone at
1-866-730-7114
or via e-mail at mls@rapattoni.com.
RETS support is available from Rapattoni RETS Support at
1-866-730-7114 (ask for RETS Support) or by e-mail at
rets@rapattoni.com.
Include as much detail as possible including query used, transaction
logs, complete error message received, etc.
Also, send a copy of any IDX support requests to CRIS Membership & IDX Administrator Heather Shupe at
heather.shupe@crismls.com
Note: If you have already contacted support regarding an IDX issue, please forward details regarding your request via e-mail to the CRIS Technical Coordinator Jeff Hudson. This will help us to track and expedite your support requests regarding IDX.
